DSG Marketing & Branding Solutions

 operates under clear company policies designed to maintain professionalism, protect client relationships, and ensure smooth business operations.

Payment Policy

All payments are due upon receipt of invoice unless otherwise agreed in writing. Accepted payment methods include bank transfer and cash on delivery (COD). Proof of payment must be submitted, and services may be paused if payment terms are not met .

Refund & Cancellation Policy

Payments for completed services are non-refundable. Cancellation requests must be submitted in advance and are reviewed on a case-by-case basis .

Service Agreement Policy

Services are delivered based on agreed scope, timelines, and package details. Clients are expected to provide timely feedback and approvals to avoid project delays .

Privacy & Confidentiality Policy

All client information remains confidential and is used solely for service delivery purposes. No information is shared without client consent .

Content Approval Policy

Clients must approve all materials before publication. Delays in approval may affect project timelines .

Intellectual Property Policy

All materials remain the property of DSG Marketing & Branding Solutions until full payment is received. Ownership transfers after full settlement .

Communication Policy

Official communication is conducted through WhatsApp, email, and phone during business hours to ensure professionalism and proper documentation .

Dispute Resolution Policy

All disputes are handled professionally and resolved through structured communication within a reasonable timeframe .